Is Monthly Website Support Worth It?
Monthly support pays off when you have a steady queue, not one emergency a year.
Worth it when
- Regular content, fixes, or report updates
- You lack in-house technical staff
- Downtime costs more than the retainer
- You want one partner for site + data tasks
Skip retainer when
- Site is static and rarely changes
- You only need one-off projects with clear scope
Common questions
What should a retainer include?
Defined hours, response time, and what counts as in-scope: updates, monitoring, small features, dashboard tweaks.